Terms and Conditions
Effective Date: May 9, 2025
Welcome to Critical Business Solutions (“us,” “we,” or “our”). These Terms and Conditions (“Terms”) govern your use of our website located at criticalbs.com (the “Site”) and any related services provided by Critical Business Solutions. By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Site.
1. Use of Our Site
You agree to use the Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the Site. Prohibited behavior includes harassing or causing distress or inconvenience to any other user, transmitting obscene or offensive content, or disrupting the normal flow of dialogue within our Site.
You must be at least 18 years of age to use this Site. By using this Site and by agreeing to these Terms, you warrant and represent that you are at least 18 years of age.
2. Intellectual Property Rights
Other than the content you own, under these Terms, Critical Business Solutions and/or its licensors own all the intellectual property rights and materials contained in this Site. This includes, but is not limited to, text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site.
You are granted a limited license only for purposes of viewing the material contained on this Site. You must not republish, sell, rent, sub-license, reproduce, duplicate, copy, or otherwise exploit material on our website for a commercial purpose without our express written consent.
3. Services
Critical Business Solutions offers a range of business development services as described on our Site. The specific terms, conditions, and fees for any services purchased will be detailed in a separate service agreement between you and Critical Business Solutions. Information on this Site regarding services is for informational purposes only and does not constitute a binding offer to perform services.
4. User Accounts
If you create an account on our Site (if applicable), you are responsible for maintaining the security of your account and you are fully responsible for all activities that occur under the account and any other actions taken in connection with it. You must immediately notify us of any unauthorized uses of your account or any other breaches of security.
5. Limitation of Liability
To the fullest extent permitted by applicable law, in no event shall Critical Business Solutions, nor any of its officers, directors, and employees, be liable to you for anything arising out of or in any way connected with your use of this Site, whether such liability is under contract, tort or otherwise, and Critical Business Solutions, including its officers, directors, and employees shall not be liable for any indirect, consequential, or special liability arising out of or in any way related to your use of this Site or our services.
The information provided on this Site is for general informational purposes only and does not constitute professional advice (e.g., legal, financial, or other professional advice). You should consult with a qualified professional before making any decisions based on the information provided on this Site.
6. Disclaimer of Warranties
This Site is provided “as is,” with all faults, and Critical Business Solutions makes no express or implied representations or warranties, of any kind related to this Site or the materials contained on this Site. Additionally, nothing contained on this Site shall be construed as providing consult or advice to you.
7. Indemnification
You hereby indemnify to the fullest extent Critical Business Solutions from and against any and all liabilities, costs, demands, causes of action, damages, and expenses (including reasonable attorney’s fees) arising out of or in any way related to your breach of any of the provisions of these Terms.
8. Third-Party Links
Our Site may contain links to third-party web sites or services that are not owned or controlled by Critical Business Solutions. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You further acknowledge and agree that Critical Business Solutions shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.
9. Governing Law, Dispute Resolution, and Mandatory Arbitration
PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS. IT CONTAINS PROCEDURES FOR MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.
a. Governing Law: These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Virginia, United States, without regard to its conflict of law provisions.
b. Agreement to Arbitrate: You and Critical Business Solutions agree that any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Site or Services, or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate (collectively, “Disputes”), shall be resolved solely by binding, individual arbitration and not in a class, representative or consolidated action or proceeding. You and Critical Business Solutions agree that the U.S. Federal Arbitration Act governs the interpretation and enforcement of these Terms, and that you and Critical Business Solutions are each waiving the right to a trial by jury or to participate in a class action.
c. Arbitration Process: The arbitration will be conducted by the American Arbitration Association (“AAA”) under its Commercial Arbitration Rules (the “AAA Rules”) then in effect, except as modified by this “Dispute Resolution” section. The AAA Rules are available at www.adr.org or by calling 1-800-778-7879. A party who wishes to start arbitration must submit a written Demand for Arbitration to AAA and give notice to the other party as specified in the AAA Rules. The arbitration shall be conducted by a single arbitrator, mutually agreed upon by the parties. If the parties cannot agree on an arbitrator within thirty (30) days of the Demand for Arbitration, then the AAA will appoint the arbitrator in accordance with the AAA Rules. The arbitration shall take place in Alexandria, Virginia, United States. The arbitrator’s decision shall be final and binding. Judgment on the arbitration award may be entered in any court having jurisdiction thereof.
d. Class Action Waiver: YOU AND CRITICAL BUSINESS SOLUTIONS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. Further, if the parties’ dispute is resolved through arbitration, the arbitrator may not consolidate another person’s claims with your claims, and may not otherwise preside over any form of a representative or class proceeding, unless both you and Critical Business Solutions agree otherwise in writing.
e. Informal Dispute Resolution: We encourage you to contact us if you have an issue, as most concerns can be resolved quickly and informally. Before initiating any arbitration or court proceeding (if arbitration is deemed inapplicable), you and Critical Business Solutions agree to first attempt to negotiate any Dispute informally for at least thirty (30) days. Negotiations will begin upon written notice. Critical Business Solutions will send its notice to your billing address and/or email address you have provided to us. You will send your notice to Critical Business Solutions at 2000 Duke St FL3, Alexandria, VA 22314 and info@criticalbs.com.
f. Exceptions to Arbitration: Notwithstanding the foregoing, either party may bring an individual action in small claims court if the claim is within that court’s jurisdiction. Additionally, either party may seek emergency equitable relief before a state or federal court in Alexandria, Virginia, in order to maintain the status quo pending arbitration, and hereby agree to submit to the exclusive personal jurisdiction of the courts located within Alexandria, Virginia for such purpose.
g. Severability: If any part of this arbitration provision is found to be illegal or unenforceable, the remaining parts will remain in full force and effect, except that if a finding of partial illegality or unenforceability would allow class or representative arbitration, this entire arbitration provision shall be unenforceable.
10. Changes to These Terms
We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion. By continuing to access or use our Site after those revisions become effective, you agree to be bound by the revised terms.
11. Contact Us
If you have any questions about these Terms, please contact us:
- By email: info@criticalbs.com
- By mail: 2000 Duke St FL3, Alexandria, VA 22314